Problems Launching a Course
If you encounter a blank screen when relaunching a course, clear your browser’s cache.
There is a required reset time of up to 90 seconds to relaunch a course after exiting or failing an exam.
For the best learning experience, CPE onDemand courses should be completed on a DSL or cable internet connection. CPE courses have been developed to play back on PCs and mobile devices that meet the above requirements.
Your computer must be equipped with audio output, speakers and/or headphone jack with headphones to playback the sound portion of the video content.
Course Availability on Apple Mobile Devices
CPE onDemand courses will play back on all PCs and mobile devices that meet the above requirements. However, because CPE onDemand courses currently use Adobe Flash, courses are not accessible on Apple mobile devices.