In today’s tumultuous business environment, organizations
face critical challenges driven by continuous change, new and advancing
technology, fierce competition and the need to develop and provide customer-
focused solutions efficiently, quickly and with ever increasing quality. The
organizations that manage to succeed, and thrive, in this environment are those
that understand and support the key skills and behaviors that allow for rapid
change, innovation, customer-focused quality and high levels of employee
involvement, participation, and ownership.
Most organizations “talk” of using the collective skill and competence of all
employees. They crave employee involvement, participation and ownership.
However, they practice, reward and reinforce the learned, more comfortable
skills of traditional hierarchical structures. This fundamental “skills gap” can
result in a lack of direction and trust, ineffective communication, poor
decision-making, on-going conflict, low morale and excessive employee turnover.
This result will directly undermine the company’s ability to compete
successfully in a fiercely competitive global economy.
Competitive Skills Assessment
Fortunately, there are defined, observable, and measurable skills and
behaviors that drive fast-changing, innovative and customer-focused companies.
To assess your organization’s strengths and weaknesses in these critical
competencies, carefully and with candor, analyze the statements listed below to
determine your competitive position.
Who should attend this workshop:
• All Levels of Senior Leadership, Managers, Supervisors and Team Leads.
• Any Employee Who Would Like to Learn How to become a more effective team
member and contributor.