The major topics covered in this course include:
- How feedback becomes effective
- How to develop listening skills
- Cultivation of self, cultivation of team members as individuals, cultivation of team members as a group
- How to create a working environment in which team members feel acknowledged and 'heard'
- Inspirational motivation for team success
- Relational communication skills that increase productivity
- The 'secret sauce' that holds communication and professional relationships together on the individual and team level in the short and long term