Overview
Today’s business environment requires strong leaders.
Organizations cannot succeed without a “best in class” leadership team. The
demands placed on today’s business leaders, managers, and supervisors increase
in complexity and intensity daily. Doing more with less, meeting the ever
increasing demands of the customer, as well as inspiring individuals to give 110
percent in a day of economic uncertainty are all great challenges facing newly
promoted and front line supervisors.
The business reality is that most supervisors are promoted from
within the organization. Very rarely are they recruited from the
outside candidate pool. Top individual contributors are rewarded for technical
expertise and strong performance by being appointed the newest member of the
management team. Although in some cases these individuals are born leaders who
know intuitively what needs to be done, more often new supervisors require a
formalized orientation and introduction to the core leadership requirements
expected of them.
This dilemma effects the upper management who selected that strong
individual contributor as well. How many times have you said to
yourself, “we thought they had the right stuff to become a supervisor, but
they’ve failed dismally”? Did we give them the tools to succeed?
This program will prepare your supervisors for a complete
change of responsibilities and offer a plan for the challenges ahead. They will
come away with a better understanding of what the boss, peers, staff and company
expects of them. The invaluable set of tools in this program will prepare
supervisors for their important new role providing greater confidence and
success.
As in all Carroll-Keller Group training sessions, specific proven skills will
be taught and reinforced. This is not a one day esoteric discussion on
leadership. It is a fast paced, invigorating workshop that will leave your
supervisors well prepared for the challenges awaiting them.
What will be covered?
- Characteristics of successful leaders
- Setting and achieving goals
- Understanding the difference between leading and managing
- The role of Emotional Intelligence in a Leadership position
- Creating a positive motivated environment that allows employees to
grow
- Effective communication
- Sharing the vision and the role that every employee plays in contributing
towards achieving this vision
- Holding people accountable
- Correcting poor performance
- Identifying various Leadership Styles
Other Information:
- The session will be delivered on the Zoom platform so all participants
will work from their own workspace and use their own computer. Zoom has video
capability but, if the participant’s computer is not equipped with a camera,
audio will also work.
- Participants should enter the Zoom training room at least 15 minutes (8:45
AM) before the start time.
This program is specifically designed for newly promoted and front line
supervisors.