Overview
Help more experienced staff develop the nontechnical skills
needed to make their organization more effective and profitable by improving
their ability to profitably manage multiple projects, communicate with staff,
owners/partners, clients/customers, and recognize and deliver value-added
services.
Expectations
of the Supervisor: Defining Your Leadership Role
Your supervisors
will explore the evolving expectations of their role, learning how to transition
from task execution to team leadership and firm growth.
Leadership
Skills and Styles – Leveraging Your Leadership Traits
Great leadership
starts with self-awareness. In this module, supervisors will assess their
leadership style, uncover their unique strengths, and learn how to apply them
effectively. By leveraging their natural leadership traits, they’ll learn to
improve staff performance, drive team engagement, and enhance client
success.
Managing Self
and Priorities: Enhancing Productivity
Time is a
supervisor’s most valuable resource. Participants will assess their current
prioritization habits and learn proven strategies for goal setting, delegation,
and reducing inefficiencies.
Improving
Communication Skills: Building Stronger Connections
Effective
supervisors communicate with clarity and confidence. This session sharpens
participants’ ability to provide feedback, facilitate discussions, and model
strong communication skills.
Human
Motivation: Strengthening Team Engagement
Your supervisors
will explore motivation strategies to drive performance and staff retention.
They’ll learn how to adapt leadership styles, coach junior staff, and foster a
culture of engagement.
Supervising,
Evaluating, and Coaching Staff: Building High-Performing
Teams
Your supervisors
will refine their approach to delegation, performance evaluations, and staff
development. They’ll gain practical skills through case studies and role-playing
exercises.
Helping Your
Organization Grow: Driving Firm Success
This module
reinforces the three pillars of firm growth: retaining clients, expanding
services, and generating referrals. Your supervisors will learn how to recognize
opportunities and communicate value effectively.