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Please note that this webinar Is from a third party vendor, CPA Crossings. We strongly recommend registering no later than one-hour before the webinar begins. Please contact CPA Crossings webinar hotline if you do Not receive your webinar invitation via email within five minutes after registering:  877-370-2220 ext. 1. Thank you.

Date(s):

11/07/2025

Registration Open:

12:00 AM - 10:00 AM

Time:

10:00 AM - 12:00 PM

Facility:

Online

Meeting Type:

Webinars

CPE Credit:

2.00

Field(s) Of Study:

Finance (2.00)

Level of Knowledge:

Intermediate

Price:

Member: $89.00
Nonmember: $109.00

Individual Discounts:

Not Available

Overview

After attending this presentation, you will be able to...

  • Comprehend the process to determine the cost of quality within your organization.
  • Recognize why quality matters and :is so valuable.

Highlights

The major topics that will be covered in this course include:

  • What do we mean by quality?
  • Why does quality pay off?
  • Total quality management, including lean and six sigma.
  • The four elements of the cost of quality.
  • Practical prevention activities.
  • The necessity of appraisal and why quality cannot be inspected into a process.
  • Sources of internal failure and other sources you may not have considered.
  • External failure and the hidden costs of 'shortcuts'.
  • Creating an effective and actionable cost of quality report.

Prerequisites

None, preferred exposure to service, product and process quality issues.