Community: Community, Connection, and
Collaboration
Speakers: Randy Crabtree (Tri-Merit Specialty Tax
Professionals), Elliott Bastien Morin (3Motion Creative)
Description: A practical opener on why these three pillars
matter right now. Randy and Elliott share how community builds trust, connection
improves team alignment and client experience, and collaboration speeds results
when firms, tech, and outsourced partners work as one industry.
Learning objectives:
Identify two community practices you
can pilot in the next 30 days.
Map one connection habit that improves
communication across roles and offices.
Draft a simple collaboration
checklist for efforts that involve outside partners.
Connection: What’s Working Now (Firm Panel)
Moderator: Randy Crabtree (Tri-Merit)
Panelists: Mark Gallegos (Porte Brown), Wendy Kelly (CDH),
plus one more to be confirmed
Description: Firm leaders compare concrete plays on
capacity, pricing, client communication, recruiting, and management cadence. The
focus is what is working now and how to adapt it quickly in your own
environment.
Learning objectives:
Compare three connection tactics
firms use to reduce friction and rework.
Choose one weekly or biweekly
communication rhythm to test in your firm.
Outline a small change that
improves client responsiveness within 14 days.
Connection: Leadership Lessons (High Performers)
Speaker: Allan Koltin (Koltin Consulting Group)
Description: Behaviors and rituals that high performing
firms model and scale. We will connect leadership habits to culture,
accountability, and repeatable client outcomes.
Learning objectives:
Name two leadership behaviors that
strengthen trust and accountability.
Build a simple ritual that reinforces
your firm’s values every week.
Define one metric that links leadership
behavior to client or team results.
Collaboration: M&A, PE and Investment Trends (Fireside
Panel)
Moderator: Mark Gallegos (Porte Brown)
Panelists: Steve Shein (Franklin Alliance), Steve Piatkowski
(Live Oak Bank), Allan Koltin (Koltin Consulting Group)
Description: What today’s deal and investment landscape
means for firms of different sizes. We will cover strategic fit, post-close
integration, talent, client experience, and how to protect culture while you
scale.
Learning objectives:
Identify two questions that test
cultural and strategic fit before any deal.
Sketch a 90-day integration
outline that preserves client continuity.
List two collaboration points with
lenders or advisors that de-risk execution.
Collaboration: Partnering That Works
Panelists: Randy Crabtree (Tri-Merit), Camden Bean (Ping),
Julie Bonness (Unison Globus)
Description: A playbook for teaming with solution providers
and outsourced partners. We will discuss scoping, handoffs, QA, communication
cadence, and shared success metrics so partnerships add capacity without loss of
quality.
Learning objectives:
Define when to build in-house, when
to buy, and when to partner.
Create a two-step intake and QA flow for
partner-delivered work.
Set a basic scorecard that tracks turnaround,
accuracy, and client impact.