The major topics that will be covered in this class include:
- What employees and leaders are thinking during a crisis
- The stages of crisis and where in the change curve you can make the most impact
- What employees need from their leaders at the beginning, middle and end of a crisis
- The three skills leaders can build for their change crisis kit
- What leaders need from their supervisors and employees at the beginning, middle and end of a crisis
- The three skills employees can build for their change crisis kit